SHIPPING, RETURNS & EXCHANGES

SHIPPING

After placing your order, please allow 1 to 3 business days to process your order.

Once your order is shipped, you will immediately receive an email with your tracking information. Sometimes couriers take a few days to update tracking information.

Shipping rates and estimated delivery times once your package leaves the warehouse:

UK: 2 to 5 days. Free delivery on all orders. Royal Mail Tracked 48 shipping.

CANADA: 6 to 15 days. $45 CAD flat rate shipping fee. Royal Mail International Tracked shipping

USA*: 6 to 15 days. $33 USD flat rate shipping fee. Royal Mail International Tracked shipping

AUS: 6 to 12 days. $48 AUD flat rate shipping fee. Royal Mail International Tracked shipping

EU: 6 to 20 days. €18 flat rate shipping fee. Royal Mail International Tracked shipping

Rest of World: Varies by location.

Import duties and taxes not included in international shipping.

There may be delays due to external factors that are out of our control (ie. weather, courier delays, weekends, holidays, etc).

We are NOT responsible if you input the incorrect delivery address.

We try our best to get your package to you in a safe and timely manner.

RETURNS & EXCHANGES

    We offer returns, refunds and size swaps (if stock is available).

    Please contact us at info@caliphclo.com for a returns form. The returns address will be stated in the form.

    In order to return an item, you must meet the following conditions: 

    • The return must be sent back within 14 days of the delivery date.
    • The item must be in its original, unused, unaltered and unwashed condition.
    We do not cover the shipping costs of a returned item. Please ensure to track your returned parcel through your selected courier to ensure parcel does not get lost, as we are not liable for lost returns. 

    CALIPH retains the right to reject exchanges or returns that do not comply with our exchange and return policy.

    Any other enquiries please don't hesitate to contact us at info@caliphclo.com.